Last Changes on: 04.06.2021
According to the Law on Personal Data Protection of theKosovo, "personal data" is any information that refers to an identified natural person or a natural person who can be identified (personal data subject), and a natural person who can be identified whose identity can be determined directly or indirectly, based on an identifier such as name, surname, personal identification number of the citizen, location data, online identifier, or on the basis of one or more features specific to his physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
When you visit our website, your Privacy is fully protected. If you are using the website as a visitor, MerrJep isn’t collecting any of your personal information. MerrJep has only access to the information that can not identify an end user (non personal information). Those are information related to the device you are using to access our website, your IP address, device location etc.
If you, as a user, are using our website and would like to contact an advertiser using the field “send an email”, then the email which you have provided will be visible for the advertiser so you can continue the communication regarding the item being advertised. MerrJep isn’t responsible and doesn’t have access to the communication between the buyer and seller. Provided email will be used solely for that purpose and won’t be used for other purposes for which the user hasn’t given consent.
If you are suggesting some ad to a friend, then a message will be sent to the email address of your friend, through our system. The provided email address will be solely used for that purpose, and won’t be used for other purposes for which the users haven’t given consent.
While registering an ad, we are only processing the information given voluntarily by you when filling out the form for ad registration, solely for the given purposes.
If you are an advertiser, the information needed to register an ad are:
MerrJep is using a tracking technology (Cookies - small text files saved on your computer) which is used for advertising purposes and counts the unique visits to the site. This allows us to collect statistical information for our users which are to be used for internal purposes only, for example, it is used so you are not shown the same banner ad a lot of times while using MerrJep.com. The tracking technology is anonymous and doesn’t contain personal information. More information about the Cookies can be found here
MerrJep provides its users the option to register on the website using their personal Facebook account or using their email address. Please keep in mind that when you create a user profile on MerrJep, using your Facebook account or Gmail, the information from that social media network / email provider is being connected to your user profile on MerrJep. That information can be modified at any time by connecting to your MerrJep account.
Some kind of personal data will be needed while registering an ad and creating MerrJep accounts. MerrJep is not responsible for the correctness of the entered data. MerrJep is using the provided information solely for the purpose they are provided for. If you haven’t given consent to have your personal information used for promotional marketing purposes they won’t be used for that purpose. MerrJep isn’t sharing the information with third parties, doesn’t transfer them to third parties, it keeps them safely and it uses them solely for the purpose they are intended.
According to the personal data protection law, MerrJep is using users’ personal information solely for the purpose they are intended. While registering an ad, the user itself decides whether their phone number is shown publicly or not. Your email address is not shown publicly on the ad, except in cases when the advertiser itself decides to provide their email address in the ad description field. The provided information for the ad, is being used for ad publication in a form and with a content that the advertiser itself has decided on.
MerrJep is not sharing your personal information with third parties. In order to have our services provided with the highest quality, we are collaborating with external providers for delivering some kind of services, applications, tools etc. (local and / or international) and your personal data is kept to the highest security standards and the information is used by the providers solely for the purpose they are intended for.
To use the cargo service of MerrJep, we in collaboration with the cargo company, according to a previously defined protocol, are sending you messages related to the product delivery. You, as a buyer, are responsible for filling out the contact information form on your own, and that information is being sent to the cargo company in order to have the products delivered successfully. You, as a seller, confirm the contact details for item pick up and those will be shared with the cargo company in order to have the products delivered successfully. We as a website are only intermediaries in the cargo delivery process.
For any other information about personal data protection, you can contact the personal data protection officer of MerrJep Monika Tasevska Dimitrievska at the following email address [email protected] or phone number 00389 78 377 677. You can send us a Request for information regarding the personal data processing or a Request for stopping the personal data processing by an e-mail or in a written form to the premises of MerrJep with the following information:
MerrJep is striving to protect your personal data to the best of its abilities, and to prevent misuse or modification of information received from its users. However, it can not guarantee that security measures will prevent third parties from collecting personal data illegally.
MerrJep takes security most seriously and takes numerous measures to protect the security of user's personal data. HTTPS security protocol is used during the processing and transferring data to our servers. If you want to check your data or make some changes, you can do that on our website using your password and username. This password is encrypted. MerrJep recommends that you do not share this password with third parties. Your personal data information is stored on secure servers to which access is available only by MerrJep. Encryption of some sensitive information is done using Secure Socket Layer (SSL) technology to make sure that your personal data is secured during the transfer to MerrJep. The use of the MerrJep website is not allowed for minors (under 18 years old). This website is designed for providing services to adults (older than 18 years). You should know that to register a user profile, you should be at least 18 years old. These user profiles are checked and if it is concluded that any user profile belongs to a minor, it will be removed.
The user has the right to request access or to change the personal information which he had submitted on the website. The provided personal data may also be changed. You can change your user profile information by logging in to your account. If you want to change the email address you are registered with, it has to be done systematically and you need to contact the customer support team of MerrJep.Kom.dooel (www.merrjep.com) by sending an e-mail to [email protected] or you can contact our personal data protection officer Monika Tasevska Dimitrievska at the following email: [email protected] user also has the right to request the permanent removal of his personal data from the MerrJep database. It will be realized within 30 days from the day of submitting the request if the conditions provided by law are met.
MerrJep does not collect and process personal data that is not provided by the user. If the user submits a request for personal data misuse, a procedure will be started for identifying the person who did that ( if that is possible ) and according to law, all communication takes place through the authorized legal institutions in the country.
The personal data subject has the right to request confirmation from MerrJep whether his personal data are processed and explanation of the purposes of processing, the categories of data, the storage period, etc. information in accordance with the law.
According to clause 11 from the Personal Data Protection Law, MerrJep is processing personal information for the purpose of direct marketing, solely after the subject of personal data has given consent for it.
Consent for processing personal data for the purpose of direct marketing on MerrJep.com is being given by selecting the field “I agree to receive personalized advice, offers and news from MerrJep” while registering an ad or creating an account by the subject of personal information.
The personal data is being used for sending notifications for new ads, ads relevant to users’ interest, notifications for MerrJep services, offers of interest etc. That could be in the form of email, SMS, desktop notifications, Viber messages, phone calls, banner ads etc. We limit direct marketing to a reasonable and proportionate level and send relevant notifications solely on the basis of user interest and according to their previous searches on the site.
According to the Personal Data Protection Law, the subject of personal data has the right at any time, free of charge and by simple means, to withdraw the consent for processing personal data for the purpose of direct marketing. That can be done by sending a “Request for withdrawal of the consent for processing personal data for the purpose of direct marketing” to the MerrJep officer for Personal Data Protection at the following email address: [email protected]
MerrJep is processing personal data for direct marketing purposes in order to provide a service requested by MerrJep website users. That type of service is for example the creation of “Search” or the saving of a certain search so the user can receive notifications by email regarding their interests and the search they performed on the site.
The subject of personal data has the right to access, modify, delete or limit the processing of personal data for digital marketing purposes. All of these laws are being implemented in accordance with the existing rules of the Personal Data Protection Law.
On MerrJep, the user has the right to decide whether their personal data will be processed for the purpose of direct marketing or not. If the user doesn’t give consent, they won’t receive messages related to direct marketing, but they will receive messages regarding the basic functions of the website (for example notifications for successfully published ad with link to the ad, notification for deleted ad, etc). This type of messages are not related to direct marketing and their content is only about the basic functions of the site.
This is the procedure in place, when the user gives consent for processing their personal data for the purpose of direct marketing:
According to the Recommendation No R (99) 5 of the committee of Ministers to member states for the protection of privacy on the Internet, below you can find some useful tips for personal data protection and privacy.